Curse

greenthumb · Jan 01, 2010, 05:06 PM // 17:06

Quote:

Originally Posted by YunSooJin

I know the guru population isnt exactly made up of adult professionals, but is there anyone well-versed in context of the law who can comment on this?:P

Those who have been hacked could make an inquiry into an appropriate government agency to investigate into the matter. Many states in the US have privacy laws to protect personal information (assuming personal information is available on the NC Soft Master Account), and the EU has the European Directive.

If there is a security breach where ANet/NC Soft failed to take appropriate security measures to protect personal information, there are certain obligations that laws may require, which may include notifying the impacted individuals and/or notifying the respective government agencies, and the laws may provide for a time period within which such notices need to be sent.

If there is a lack of transparency on the part of ANet/NC Soft, it may make sense for the appropriate government agency to investigate.

Winterclaw · Jan 01, 2010, 05:14 PM // 17:14

You know the best thing to do is for everyone who has an NCsoft account to log in about 100 times and see how often they get access to the wrong account.

coil · Jan 01, 2010, 05:14 PM // 17:14

orrrrrrrrr

it's all a marketing ploy to scare us into buying a new "unlinked" storage account until "security" is restored!

but on a serious note: RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOing wow.

Martin Alvito · Jan 01, 2010, 05:16 PM // 17:16

Quote:

Originally Posted by greenthumb

If there is a lack of transparency on the part of ANet/NC Soft, it may make sense for the appropriate government agency to investigate.

It is career-advancing to nail banks/credit reporting agencies/retailers for large fines when they lose SSNs, credit card numbers and the like.

It is probably not so career-advancing to nail a company that retails computer games for being careless with its players' e-mail addresses.

Enko · Jan 01, 2010, 05:17 PM // 17:17

Quote:

Originally Posted by Tullzinski

When the account gets stolen you have to produce the keys to get it back. So if you do not have them you are screwed either way.... and you had to input the keys to link the accounts in the first place. So should be easy to put in to.

Do not get me wrong I am not defending NCsoft, just looking as a different option becuase IMO they will not add the input of the old password to change your password.

you do not need the cd keys to link the accounts. you can just go to the ingame store and put in your ncsoft account name and password and it will link it.

i'd rather the account not be stolen at all. make the old password required and they won't be able to take it in the first place. if it gets stolen in a different method where they actually get all your account information, then of course, you'll probably need your cd keys to prove its yours.

WTFBanMe · Jan 01, 2010, 05:24 PM // 17:24

i know why ncsoft put this account character thingy . cos they know the problem alrdy that why they know if ppl get ramdom account wont know the character inside.

Enko · Jan 01, 2010, 05:26 PM // 17:26

Quote:

Originally Posted by WTFBanMe

i know why ncsoft put this account character thingy . cos they know the problem alrdy that why they know if ppl get ramdom account wont know the character inside.

ncsoft did not put the character thing in, anet did.

that doesn't stop people from changing passwords; it just stops them from accessing the account so now neither party can get in.

deluxe · Jan 01, 2010, 05:28 PM // 17:28

Quote:

Originally Posted by WTFBanMe

i know why ncsoft put this account character thingy . cos they know the problem alrdy that why they know if ppl get ramdom account wont know the character inside.

Yes, and this is also why IGN's were removed from Guru? They could still scan those email adresses trough guru and get the correspondent ign's.

Snow Bunny · Jan 01, 2010, 05:29 PM // 17:29

I cannot wipe the grin off my face.

Now, ArenaNet, defend yourself.

I know too many people to have been hacked; the new portrayal of the situation makes sense.

Enko · Jan 01, 2010, 05:30 PM // 17:30

Quote:

Originally Posted by Snow Bunny

I cannot wipe the grin off my face.

Now, ArenaNet, defend yourself.

I know too many people to have been hacked; the new portrayal of the situation makes sense.

ncsoft, not arenanet. though arenanet does have a responsibility to work with ncsoft to get it fixed.

didn't know there were a lot of aion accounts that got stolen this way before reading this.

The Last Battle · Jan 01, 2010, 05:31 PM // 17:31

if this has any truth i very much doubt i and many others will be buying anymore games from this company.

Faer · Jan 01, 2010, 05:33 PM // 17:33

Quote:

Originally Posted by deluxe

Yes, and this is also why IGN's were removed from Guru? They could still scan those email adresses trough guru and get the correspondent ign's.

Well, we removed IGNs from profiles a long time before the character name fix was even a twinkle in anyone's eye. A while back it was implied that we were at fault for some hackings because we had character names listed, so like a good fansite, we removed them just in case. But guess what? It wasn't us after all. :3

Enko · Jan 01, 2010, 05:39 PM // 17:39

Quote:

Originally Posted by The Last Battle

if this has any truth i very much doubt i and many others will be buying anymore games from this company.

concur. unless they fix this, i'll just stick with champions online or maybe STO when it comes out. heck TOR is coming out next year too. if this isn't fixed, then I'll probably hold off on GW2 until it is . ..

genofreek · Jan 01, 2010, 05:49 PM // 17:49

That's god damn scary. This has been a known issue for how long, and we can still get in?

Turbo Ginsu · Jan 01, 2010, 05:50 PM // 17:50

What was that? Hark, did I just hear Neverwinter Nights and Day of Defeat tellling me to come back and that my personal data is actually safe with them?

I was really looking forward to GW2, but given that it's only a matter of time before my account gets hacked, no, not the $50usd all you can eat variety, the $90aud+$90aud+$100aud+$50aud type. Oh and my wifes too, which cost the same.

The basic gist of this is, whilst they would like to claim they aren't responsible, and they can't give us our stuff back when (Not "If") our accounts finally get around to being hacked, because bla-bla-ra-ra *Insert random legalese bullshit here* reason.

Yep, not their responsibility. Just like giving them our money for new software/costumes/whatever, will no longer be our responsibility. I'm not going to waste my time qq'ing if it happens. They say in customer service, that for every person that complains, there are 10 that don't. The Chinese whispers from those 10, feed the masses. I'll be one of those whisperers..

So, lemme see, if the pricing of GW2 is around the same, and add-ons, etc that's $330aud x2 = $660aud. $660aud x10 = $6600aud. Is the point getting clear yet?

There's gonna be someone losing money out of this, and for once, I'm glad to say it ain't gonna be me.

Enko · Jan 01, 2010, 05:52 PM // 17:52

anyone heard of issues with ncsoft game accounts being stolen besides guild wars and aion? such as city of heroes, lineage, etc

The Last Battle · Jan 01, 2010, 05:57 PM // 17:57

good question... i know that you can cheat and hack in CoH and Lineage

Turbo Ginsu · Jan 01, 2010, 05:59 PM // 17:59

Quote:

Originally Posted by manitoba1073

And yet you mods here have just exponetially made the problem worse.

I believe not. IMO, all they have done is force the problem into the light, kind of like when you put drawing ointment on a boil.

Regardless of what happens from here on in, you can certainly expect this to come to a glorious pus-filled head, real soon.

GG Guru!

Total SG aNet!

zwei2stein · Jan 01, 2010, 06:05 PM // 18:05

I do not want to sound like an anet defender, but can anyone confirm this? I mean, anyone trustworthy (say, guru regular?) can confirm that he did manage to log in to someone else plaync by chance?

Because I am not aware of technology that would allow this. I can not even concieve bug where someone would randomly end getting logged to another account ... there is just no magical code fairy that could sometimes, randomly, say "nah, lets log him to completelly random different account".

Just does not work this way...

Enko · Jan 01, 2010, 06:08 PM // 18:08

anyone worried that the thread for no hats has received multiple responses from regina but this one hasn't received one yet?